It took over a month and several calls (all initiated by me) to resolve the issue. So that said, when I checked into my Landing, it was perfect. Impressed by their team + receptiveness to feedback. Preston in Nashville was awesome! !They are always friendly and on top of their units. Landing, thank you!!! All you have to do is read the membership agreement and the terms of the lease to see how downright sketchy this company is. I emailed them immediately and then again the following day, then called and spoke with a representative who told me she'd send a message to the verification team and they'd call me and work it all out. The slight hiccup was the parking - i thought an assigned parking would be part of the rent. Landing Pages. Everyone I've worked with has been extremely gracious and kind, whether on the phone or in person. I started scratching my head thinking “why would Hello Landing allow me to book an apartment for four months through their website if they don’t have the unit I booked under their management?” , but the building explained the owner of the building simply didn’t allow Hello Landing to reserve another apartment through them to then re-rent to me furnished and short term. I was willing to pay more for a housing option in order to have the convenience. She sounded knowledgeable, professional, and cheerful through all my questions and set me at ease. As I looked in each room, I couldnt stop smiling. I was fortunate to have met Matt and he was able to answer all my questions. On the first day of move-in, my host (Isis) and I went to the leasing office and did the paper work to get an assigned parking spot. :-) Your feedback regarding maternity leave benefits is very valuable as well. We recently started working as a Vendor with Hello Landing and I can say we are pleasantly delighted with their very high professional standards and smooth operation. Glassdoor gives you an inside look at what it's like to work at Landing, including salaries, reviews, office photos, and more. - The company gives space to employees to grow, to be impactful and to make things happen! I would however, caution that housing isn't easily arranged a few weeks out and I could have been in a really terrible situation if they hadn't been able to find something for my family a week out. I called bc I needed more info, interacted with a woman named Mia, and Mia was the best! I thought Landing was a promising short-term living option, but my experience has led me to regret signing on with the company. When you compare Landing's rent to competitors, they may come out on top. However, there were some maintenance issues (mildewed tile, no towel hooks or holders in bath, rusty dishwasher), and I haven't received any acknowledgement of maintenance requests entered in the app two days ago. Marketing managers develop strategic marketing plans for a company and then oversee the implementation and execution of the various efforts associated with the marketing plan. Matt reached out with 2 options: 1. They book you before they secure the apartment. I do have to note that we had some issues pop up right before moving in that were problematic. AwesomeApp Landing Page – average conversion rate 12% and over 10,000 sign-ups in the first 24-hours after the launch. Landing fills a gap in the market for apartments that no other service does. Dennis was professional, courteous and worked diligently to help me figure out how to get a Landing on time and within my budget. The Fun Fun World of Glassdoor Reviews; Best Final Fantasy Games | List By GameofJoes; Notes on Broken Matt Hardy; Notes on the Premier League Winter Transfer Window; Red Letter Media’s Parody Of Geek Podcast Reveals The Corporate Arm In Geek Culture We are unpacking our insights to help others build partnerships and garner public support for an apprenticeship program in their community. 1,756 people follow this. We love the place they have designed and set up for us.Thanks Landing Team! Every time I think I understand how the program works, they change the program with no apologies. We received confirmation about our unit just a few weeks before move in date. I would rate higher if I could. Apparently you can have no collections, no late payments within 5 years (this was not disclosed anywhere)I emailed back asking about adding my wife or for alternative means for approval. Sending some comparable options. No complaints. The overall price is high but I don't feel like I'm being cheated any money for what I get in return. If you need furnished housing - go with Hello Landing - you won't regret it. These are just a few reasons why we look forward to our continued relationship! The same day Matt back to me with a similar apartment in the same price range of the apartment I had originally applied for. But trust your gut. 2nd dont accidentally click anything to go forward when you're filling out your application, you can't go back, I couldn't add my wife prior to them starting the verification process which I would have assumed would have been good with getting approved. So far I'm impressed! After an error where an apartment was advertised $2k under actual price (YIKES!) Very good experience moving in on scheduled day and time. Useful. At first, landing was unreceptive and offered terrible customer service. I've never seen a company who deals within such an important sector of WHERE YOU LIVE, yet give the vaguest, unhelpful advice. Because this is a solid company there are just a few caveats to know if you'd like to get a Landing. A free inside look at company reviews and salaries posted anonymously by employees. !Thank you !! You want to become a Marketing Communications Specialist but you don't know where to start? It was well thought out and we were so excited to be there. They also never follow-up in the way that they should have. Everything that we might need for a few days if we just wanted to crash. Although there were a few bumps in getting my reservation figured out, I really appreciated that the team at Landing, and DENNIS especially, kept working with me to make sure that I was happy with my experience. They have a great location within the town and are always holding events to bring customers in for a good time. The UnitI could tell that Landing had not done a thorough tour of the unit. To make a long story short, after running uncomfortably close to the move date they were able to find a place that would be available within a week of our original date and paid for a hotel for the interim period. Riverview One (the landlord) made it clear I can only rent for 7 or 12 months with them, which completely contradicted what Hello Landing offered through their site. He drove down from Iowa in the freezing snowy weather on a day that I was not scheduled to check in. The sq ft is 641, but it feels like more since the sq ft has been used effectively - with space to live, and storage space. He had negotiated a lower price than advertised just to make sure I wasn't left hanging.It doesn't go unnoticed that he went the extra mile to keep my business in the Landing family. I am sorry this was not addressed earlier, but now that we are connected, I wanted to respond. It was perfect - the furnishings were very modern and the apartment came fully stocked with everything - all I needed was to add food. The promotions tell you that you can switch from city to city, but I don't think they let you know all of the fees associated with that. I guess my advice to them would be not to guarantee housing at an apartment if there is any chance that the current tenant could decide to stay. Customer Service is very quick and will respond pretty much 24/7. And that’s just the tip of the iceberg. I mentioned this when they asked me to verify my income again, but they had no answers. I trust both. The app makes all the information you need to know about the apartment (wifi, door codes, pool access) easy to find. Pretty hard for her working part time. While I am leaning towards this program, he really made the difference. I figured out how to turn on after a little bit. Moving to a new area for a short amount of time is stressful enough but Landing made everything extremely easy. Only discovered this after waking up with sweaty sheets every night till this morning. I was told that someone would follow up with me on my application. It feels like a second family! Video Production. Good job on the furniture and kitchen setup. - Support has been helpful and responsive to our requests (extra keys, etc) - Enjoy that we can just pay Landing and don't have to deal with extra fees (electric, internet, garbage removal, etc) Areas for improvement:- Communication: Although the booking process was straightforward and simple, there was a period of time where we didn't hear back from anyone about next steps. Cost Landing seems reasonably-priced upfront, but I also realize that they have a lot of hidden charges. We have been working with Landing a little over 4 months and have had no issues. 10 The Landing Group reviews. Personas and user-created communities are focused on a particular passion. We are so glad that we chose landing. I initially was skeptical about booking through Landing. But both apartments actually weren't available when the procurement team spoke to the property managers to lease it. - One of Landing.Jobs best aspects is, for sure, the team! Look elsewhere. The apartment was immaculate and felt extremely nice and cozy. Here For You During COVID-19 NEW! I could also pay 6 months in advance I could also get a cosigner who had a credit score above 700 and 7 times the monthly rate. I started my experience with them by reserving Riverview One in Downtown Miami from December 28th - May 1. The apartment was decorated beautifully and the Landing member who was there to help check us in was incredible. Hello Careers assists in the development of apprenticeship programs by aligning business needs with education and training. Drone Filming. About a months before our move in date I was notified that the current tenant was extending their stay and that the apartment we had already paid rent in would be unavailable. © 2021 Trustpilot, Inc. All rights reserved. Truly exceptional organization with unbelievable great apartments. In two months, I had 8 visits from maintenance. More than 70% of all ... 35% increase in salary when landing a new job (experienced professionals) Get started in one easy step. Community See All. They answer our calls on the weekends and always do whatever they can to assist! Still not convinced? This is the Landing company profile. I heard nothing, and then my card was charged. Moving InThe host that met me to move in was pleasant. You really need to do better on the execution side of things. This speaks very highly of them and makes them a perfect partner. We stand by our core value of “Valuing Each Individual as a Whole … Video. Reviews from Hello Mobile employees about Hello Mobile culture, salaries, benefits, work-life balance, management, job security, and more. Back then they were a Sprint MVNO, so he ended up getting a new phone and was not all that thrilled with the coverage. Shoutout to Hannah for being extremely accommodating, but honestly, everyone I have been in contact with at Landing has been amazingly helpful. They said this unit was newly renovated.Customer ServiceThe customer service has been the worst part of my experience with Landing. Administrative Assistant/Receptionist (Current Employee) - Holland Landing, ON - 1 June 2017 Excellent staff and work environment you either are family or treated as such. No complaints. Even after the company charged my card, no one called or emailed to confirm my reservation. Hello! (Sprint was already in pretty bad shape LTE-wise around here and the merger was just finishing up.) We were looking to get away from New York while our offices are closed during the pandemic, and came across Landing when looking for furnished short terms rentals. Landing is still accepting new members and the application process – from sign up to confirmation – can be completed 100% online. And they still have the same apartment showing available on their site!Do not fall for their rental scheme or believe their “no money down” Google Ad content; it’s a complete lie. My host was on time, super informative and very helpful with getting me set up in the apartment. I would not choose this company if you are looking for a hassel free living situation. learn more. Landing is still accepting new members and the application process – from sign up to confirmation – can be completed 100% online. DO NOT RENT THROUGH THIS COMPANY. Motion Graphics. Reviews from HELLO FLORIDA employees about HELLO FLORIDA culture, salaries, benefits, work-life balance, management, job security, and more. Been trying to book a furnished apartment through Landing for the past week. Company Overview FAQ. Apartment cleanliness . Great to read that you are satisfied with the work life balance. Our contact, Paul, was professional and friendly. Had it not been for him, I would have completely written off this company and thought it was all a scam. My issue is that when I signed up, the agent repeatedly told me that the great thing about Landing was that you only had to do the paperwork once. Now that we are connected, I wanted to be sure to respond to you. I'll be recommending Landing to others. I liked how they answered my questions, but also were candid in sharing that they're constantly trying to improve the product, and many areas I voiced concerns about were helpful pieces of feedback, which they planned to take steps to improve on over the coming weeks.I'm excited for my stay! Hello landing 140 Community Reach • San Francisco, California https://www.hellolanding.com • hellolanding 1 hellolanding 5.9k See actions taken by the people who manage and post content. I have already resolved it with the leasing office since I have zero confidence landing will follow up. This isn't clear on the site, and I shouldn't be able to book a Landing if the apartment isn't actually secured. I put my faith and confidence fully in people I feel comfortable with, and with over 40 years mgmt experience, she is exactly the person I would want representing me or my company. Their great customer service and expertise will meet all your needs. It was a terrible experience, and awful communication. The space is lovely, in a great location and has everything I need for a long term stay. Excellent service and exceeded my expectations. A full refund 2. Guaranteed income It’s payback time (in a good way). Find another company - unable to deliver on promises and contractual commitments. All my questions were answered in a timely manner and in detail. We Love working with HelloLanding! An amazing group of people that understand very well what being a team player and collaborative means. I also have decades of positive rental history, no evictions, no late or missed rent EVER. Great, but a chore to book, not so seamless, Thanks, Matt! Thank you so much for your review here on Glassdoor. Very impressed and will continue to stay with this company! That was so nice. I am a first time user of Landing and if all of your employees are the same I will continue to use your services. Gross. Read employee reviews and ratings on Glassdoor to decide if The Landing Group is right for you. When I got notification I'd been denied based on not meeting income requirements and credit issues. But there is clearly no organization to loop all staff members in on a “ticket” or a profile. I hope some of these initial things will be smoothed out, but I'm very happy with my experience with Landing and will definitely recommend it to anyone who needs long-term housing. Every call to Landing, no matter how simple, resulted in an agent telling me they had to call back or that they had to have a different department get back to me. It helps us review areas for improvement while also seeing things that are landing well with our employees. There’s too much to write about my exact experience. Landing contacted me to let me know the new unit I booked was no longer available and as a result someone had booked out my current landing so I essentially had no where to live in 3 weeks time. For every need, I have to keep on them to get an answer or response. Couldn't have asked for a better experience. I was unsure about how they interfaced with the property owners, whether the furnishing would match what I saw in the photos, and how it would work if it turned out to not be "as-advertised" if I'd be able to get refunds/assurances/etc. Landing's rent only covers the rent. This almost cost me over $1,500. DO NOT RENT. Only the latest review will count in the company's TrustScore. Would recommend to anyone! Had I rented with them, who knows what other mishaps may have occurred. Everything was GORGEOUS. Two weeks later ten days before my move in date, I receive a call from Riverview Ones management asking me to sign a lease directly with them. This ended up being an apartment that they already had furnished and leased. potentials . READ THE LEASE AGREEMENT. Highly recommend!!! Cancellations. I paid the full 3 months in advance (it was refunded) and one thing after another prevented me from actually securing a unit. Some of the apartments on the site are already under contract with Landing and are ready to go, but some are not and still need to be set up, which apparently takes 15-18 days once they secure the lease. Couldn't recommend the service more. The apartment complex painted over the top of the stove to make it appear newer, the dishwasher was not connected to a water source, the toilet seats were already broken, the "fresh" paint was already scraped or was done in such a poor fashion that it stuck due to the clumps. If you just want the basic overview, read the terms they’ve written in all capital letters.From my own experience: price changes, no guarantees whatsoever on the unit, and a completely uncoordinated staff. Customer Service is very quick and will respond pretty much 24/7. Web. I was not approved.1st off, the website doesn't allow you to provide additional forms of income verification aside from linking bank accounts. There is an annual fee of $199. Facebook is showing information to help you better understand the purpose of a Page. Ask questions. Hoping this great level of customer service continues! Landing is one of the best companies I have worked with. Hello! Doing that with Landing can get expensive and paperwork-heavy. Love Landing and excited to be part of the community! Having the freedom to move without worrying about 12 month rental contacts, furniture or even easily forgotten necessities like toilet paper, utensils or detergent has been fantastic. About See All (415) 231-1701. hellolanding.com. Would highly recommend to a friend. And all of this was shared with me while driving 35 hours across the country to spend the winter in Arizona. Complete disgrace. We value your time and hard work and are thankful that you are a Landing Host! All apartments are available to view through a virtual tour on the Landing website or through the Landing app. The Landing team provided assistance with pleasure and made the move-in extremely smooth on my end. We just moved into our Landing apartment a few days ago and the apartment has surpassed our expectations. Plastic was never removed from the mattress. - Landing included everything we could possibly need, even soaps and dishwasher pods, which were a thoughtful touch. Terrible terrible experience. Seamless teamwork and great communication. I don't usually write reviews, but I felt like this would be helpful to anyone who's looking for quick long-term housing. From my initial booking to when my reservation was finalized took over 10 days, which isn't exactly the seamless experience advertised on the website. We love working with Hello Landing and their team of experts. So full disclosure about myself.I have a couple of divorces in my past and am rebuilding my credit and a 100% service disabled vet receiving monthly payments for life in addition to having a GREAT income and per diem for housing. We’re based in San Diego and work with clients throughout the country and worldwide. And with the lease agreement, which specifies in all capital letters that if anything goes wrong, your only remedy is discontinuing your rental (subjecting you to thousands).... there could be a high price to pay. I appreciate you taking the time to express your feelings, and I am sorry that you did not feel heard earlier. We are thinking this may be our long term plan for living as family has moved different parts of the country. He was awesome and absolutely instrumental in helping me with booking my actual Landing. folio. Depending on which jobs you claim, your role could be our most trusted cleaners, the face of Landing as you meet Members and future Members, or help us as we expand into new properties and homes. After the merger completed, I attempted to order him a new SIM card for his old T-Mobile phone. In the end, she carefully walked me through the deal one step at a time. Both move in’s were not scheduled correctly with the landing reps either, as they called me a day early both times.Last but not least - I called in a noise complaint the first day for a dog that would not shut up next to our place all day. The other is where my per diem and VA disability go. Stay away. And they even made it up to us with a few gifts. If you need furnished housing - go with Hello Landing - you won't regret it. If that’s not enough, read the lease agreement. He deserves a promotion and a star service reward. Editing / Post-Production. This company is completely unorganized and cannot be trusted. I expected an upcharge due to it being short-term. We provide creative media production & distribution services to select businesses, non-profits, and educational institutions. She fixed it within minutes. App Page. Website Design. Landing is a network of fully-finished apartments across the country, so no... See More. I couldn't get a tour of any because apparently even though they are offered online, the units aren't furnished for 15-18 days after reservation is approved.Good luck to you, and them in the post COVID world. I have more questions! I see that you are a current employee, so I encourage you to please talk with the Human Resources Department, your supervisor, and/or Elaine about your concerns. The good - the actual landing itself was very nice. The furniture was absolutely beautiful. I have 2 primary accounts only 1 shows my employment income. They require you to pay a membership fee and a few hundred is required upfront. 29 Hello Innovation reviews. Hello Landing in Tampa Bay Florida I stayed for 6 months at a Landing in Tampa Bay. In the end, I had to have it resolved by someone who worked at the complex. Hello, we appreciate that you wrote a couple of words on your time with Philips here. You probably won’t miss the broken printer – or the broken coffee machine – but something you may miss about your 9-to-5 is the paycheque. In Anequim we are very glad to have them as a commercial ally and grateful to be chosen in this partnership. I chose option 2. When we arrived at our Austin apartment, I couldnt believe my eyes. Look no further, Hello Landing will provide the best service! Everything was great! Getting internet was somewhat of a hassle. They even gave us hand soaps and some cleaning supplies! I had an issue with the gate at my complex. Services. All content is posted anonymously by employees working at Landing. I took the chance with Hello when my husband lost his last job last year. Super responsive and excellent care-takers of their properties. Create or join communities to connect around your specific interests. So much detail out in to making the place move in ready yet personal and comfortable! I feel comfortable that I’m dealing with a good company that hired a great employees. I would suggest looking elsewhere especially if you are self-employed or a remote worker who is looking to move around throughout the year. The apartment set-up is great for my circumstances. hello has 1000s of communities! While the staff was friendly, Hello Landing was unable to deliver on the apartment they promised. The utility fees in my area are $250 for a 1 bedroom and $295 for a 2 bedroom. The Landing is a great place to work. You pay rent, there is a utility fee, I had to pay a fee for the package room at the complex, there is a fee for cleanings, then there is a more substantial fee for cleaning when you move out. © 2021 Trustpilot, Inc. All rights reserved. Apartment cleanliness . Then horrible customer service from poor cleanings, not responding to multiple maintenance requests for over a month, no dishes were washed with cardboard pieces in them and not having the place fully set up upon moving in. I was delighted by the response I got from a few members of their team, who showed a strong desire to treat the customer right. Hot water heater was not turned on. In the last 2 years I've managed to buy 2 new cars, managed to pay rent on two properties (home base and work base) but none of that matters.I will say, the properties I looked at seemed nice, clean. Our first time with landing has had its ups and downs but as you can see, my review is 5 stars because even through the downs I felt that the landing team was there for us and we felt heard. It is not worth the time and frustration. Notice the inconsistencies and lack of understanding among staff (however nice they may be). I hear Wander Jaunt and Sonder Stays are good alternatives, but neither allow pets, which is why I went with AirBnB. See what experts are saying. A fun and loving environment with chance for advancement.great learning opportunities. Read employee reviews and ratings on Glassdoor to decide if The Landing … In my previous lifetime, I used to manage 300 furnished apartments in New York, and if were to pull this, I would be laughed out of the office with my thumb up my ass. Ranging from them canceling my application due to not contacting me that they needed something, first housing falling through because they didn't have enough units when they told me I would be moving there within 2 weeks. A free inside look at company reviews and salaries posted anonymously by employees. Good job on the furniture and kitchen, what about maintenance. Glassdoor has 10 The Landing Group reviews submitted anonymously by The Landing Group employees. personas & communities. READ THE MEMBERSHIP AGREEMENT AND TRUST YOUR GUT. Hello! We're impressed with their growth. I have had issues since the start. All have different understandings of how leasing works (and what charges you’re susceptible too). DO NOT RENT. Get guaranteed income throughout retirement. 10 Reviews--Jobs. I don’t just write. A few issues that were disappointing though. Apartment is great as everything is nice and new. I have to say that overall I have had a good experience with landing. - Glassdoor . Claim this company. 1,583 people like this. Looking forward to renting w/ Landing, Overall great service, but they can improve on logistics, Great support from Matt Gregory, Membership Advisor. DO NOT RENT. Also, after being in the program and going through all of the paperwork, they asked me to resubmit pay stubs because I was moving to a more expensive apartment. Once I arrived at my place I was thrilled with the decor, furniture, linens, and cleanliness!! The units in Austin are immaculate, well furnished, and feel just like home. My review mainly goes to Landings approval process. OverallOverall, my experience has been disappointing. That says a lot coming from me. Finding out about Landing today I had a lot of questions. They make everything very easy for everyone and their customer service is great. Overall, the experience has been positive, and the apartment has been perfect. It started with a delayed move in date (1 week), then I was informed that Hello Landing didn't have a relationship with the apartment complex they advertised on their site. And we love our home. This is what made my initial experience very frustrating. The Landing has been incredibly easy and helpful to work with. All apartments are available to view through a virtual tour on the Landing website or through the Landing app. But overall they have delivered beyond expectations once I moved in. Your folio is a personalized feed of content relevant to your chosen personas. Whoever gave them 40M in a capital injection needs to take the rocks out of their head for investing in a bonafide furniture rental company. But it turned out it wasn’t landings fault. I stayed for 6 months at a Landing in Tampa Bay. Page Transparency See More. This apartment was well chosen. They very much want your money first, then they'll assess whether they can actually have the apartment you've booked for. But it wasn't. To their credit, Landing told us we could get a full refund or the could try to arrange for alternate housing at another location in town. Had to go to the leasing office. Would definitely recommend Landing. Signing UpI initially signed up in early October to move into a unit in mid-October. We have many systems in place to assure if there are circumstances that are not easily resolved there is a next level you are able to reach. They never called back like they said they would.Bottom Line - you have great properties. I plan on using Landing every single time I have the opportunity to live in a new city. We take feedback like this very seriously and always are looking for ways we can improve and grow. key features. Take our free 30-second career questionnaire, then browse Insiders at your target companies.