Xfinity TV offers television over the internet (IPTV). The whole point of the factory reset was to get into 10.0.0.1 because i forgot the password, but now I'm stuck on this thing. It is supposed to load the Captive Portal Page every time the user tries to log in. Speedify uses a technology known as Channel Bonding. In other words – if you want to connect to a network that runs that, you need to go through a captive portal first. Keep you connected over cellular data so your other ongoing online activities (like Skype / Slack calls, streaming, gaming) will continue to work via the cellular connection, protected by Speedify so you don’t have to worry about dropped calls or streams. We are using a FortiGate 90D on v5.2.4 (I plan on updating the firmware this evening to see if it resolves the issue). @jimp said in Captive Portal Not Working:. Tags:blocked, captive portal, connectivity, Internet, issue, vpn. I got sent back to a new setup page (10.0.0.1/captive_portal.php), and I thought In the majority of cases, Speedify will automatically detect and start using any Internet connections available to your device - but if you need help we have quick start guides available for most common set ups. ; If prompted, enter a user name and password, enter an email address, or acknowledge terms and conditions. Press question mark to learn the rest of the keyboard shortcuts. Question: Q: Captive Portal at Public Wifi Spots not Loading. Speedify automatically prioritizes audio and video streams and dynamically adjusts to network conditions so you get unstoppable streams. I factory reset my modem, which feeds into my eero. To join a captive Wi-Fi network: Tap Settings > Wi-Fi. Get the most out of Xfinity from Comcast by signing in to your account. If you’re using a VPN while trying to connect to Xfinity WiFi, use a smart VPN like Speedify. Xfinity Device limit is surpassed – This issue can also occur if the number of devices exceeds the maximum permitted number. alt1.gstatic.com Unfortunately, that wasn't overly helpful. Any suggestions? Has anyone found a solution to getting stuck on the captive portal page? However, if you encounter any setbacks, the tips above should help along the way. Once you login successfully, Speedify will immediately start using the WiFi connection, allowing you to seamlessly switch over from cellular to WiFi without stopping any of the things you are doing online. Use Speedify for as long as you want on November 26th and don't mind the progress bar or usage count. Regardless, to err on the side of caution, you need to connect directly into your gateway with a wired connection to complete the setup process. As a result, you are served the target page immediately, without ever having loged in. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I can manually type in the address of the Login Page but ideally we want the browser to redirect to this page. Internet Keeps Dropping? I tried going though the quick set up but the captive portal pages doesn't pop up when I'm done so I don't think it actually connnects to the internet. Make sure your phone is on your cellular network and click the appropriate link below to get started. There are no steps to go through, the page never loads - it sits with the spinning wheel. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Try these tricks first: These are all temporary solutions and not the most convenient ones. If you have questions about your services, we're here to answer them. With that said, they can also be a cause of problems with pages not loading properly. In this section, you create an instance of the captive portal A captive portal is a web page that allows the users to authenticate and sign in before connecting to a public-access network. I assume you've actually gone through the steps its showing you? A captive portal is a web page that is displayed to newly connected users of a WiFi network. In other words – if you want to connect to a network that runs that, you need to go through a captive portal first. No I do not get redirected to the captive portal. Not sure why it is still redirecting to that page. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. Everything including uploads, downloads, web browsing, gaming and streaming video can be improved by Speedify. Learn how to access and sign in to your Subscriber Portal or the Xfinity Home app. Our community is your official source on Reddit for help with Xfinity services. Check if Xfinity is down in your area using their status page. Please contact the moderators of this subreddit if you have any questions or concerns. Now I can get to the login page, send the sponsor email, and click login but then it gets hung on that securelogin.arubanetworks.com which is no longer working. ... Logging in to the Xfinity wifi portal should be an easy process in most instances. Hello . Sometimes there are breaks with the system but it could be a different reason for different networks. Captive portal can not intercept https, so it takes a while to time-out before it can get redirected. Learn what to do when you have trouble with your Xfinity Instant TV service. Like someone else I am able to ping and access 1.1.1.1. You’ll have to order your DHCP (Dynamic Host Configuration Protocol) client to renegotiate another lease with the DHCP server on the router so that your computer can connect. If you are sure that the captive portal is NOT your gateway, then you are likely a victim of a WiFi man-in-the-middle (MITM) attack.However, due to the complexity of the captive portal that you are interacting with, I do have my doubts about this. And then… nothing, you have no internet access. This article provides troubleshooting steps to solve issues where guest users are not being redirected to the Guest Portal. Instead i get some sort of issue about the DNS. We have made changes to keep employees safe so response and call times may be longer than usual. Then captive portal detection is messed up. It requires some sort of interaction before granting access to network resources. I am a bot, and this action was performed automatically. It is important understand if the portal do not work or only do not automatically show the connection webpage. Yet on a on 2 latitudes, 830 etc moniter' s all functioned “ the manner it should, what would thougth … Like someone else I am able to ping and access 1.1.1.1. For those of you concerned with privacy that would like to use a VPN on public WiFi hotspots behind a captive portal, you can finally do that with Speedify. I have done a few power cycles, factory resets, and 30/30/30 resets. It's more like a sign in sheet. Download the Xfinity app on your mobile phone to activate your internet in minutes. If you have a secure site open ( https:// ), the portal can get confused. Now you can finally forget about the issue of Internet blocked by captive portal. Close everything in your browser. The captive portal does not intercept SSL traffic but allows it through. To resolve the captive portal issue with Chrome OS 62, try allowlisting "alt*.gstatic.com". Comcast serves homes and businesses in 40 states and the District of Columbia.